MadCap Flare on Mac OS X (virtually)

A Flare user made the switch to Mac and took Flare with them.

http://thetechpub.org/?p=61

MadCap Software Road Show 2010

Hello Everyone!

Time to kick-start this blog for 2010. It is shaping up to be a REALLY busy year.

First, many thanks to all of the customers that made 2009 such a good year for us. With so many stories of companies closing their doors over the past year, we truly appreciate every single customer that helped us to stay vibrant and healthy as a company.

Since this economy has caused many businesses to cut back on travel and event budgets many of our customers won’t be able to attend trade shows or conventions this year, so we are going to do another MadCap Software Road Show for 2010. The idea is that we will try to bring some news, updates, and training to as many cities as possible for those who can’t make it to the trade shows.

Road Show Cities

The cities and dates for North America are:

San Diego, California – March 2^nd

San Jose, California – March 8^th

Portland, Oregon – March 10

Vancouver, British Columbia – March 12

Chicago, Illinois – May 17

Boston, Massachusetts – May 19

Rochester, New York – May 21

Orlando, Florida – May 24

Atlanta, Georgia – May 26

The international cities and dates are:

London, England – April 6

Sweden – September 14

Additional cities may be added. If you want us to add your city to the list, just get a couple dozen of your friends to email us a request. ;0)

The agenda for the road show will be a full day of sessions covering subjects such as maximizing content reuse, strategies for multi-channel publishing, use of CSS, and much more. For all of the details and the complete agenda hop on over to our web site at: http://www.madcapsoftware.com/company/roadshow.aspx 

Industry Events 2010

For those lucky enough to still have a bit of budget for the big shows you will be able to see us at the following events this year:

Seattle, Washington – WritersUA (March 21-24)

Paris, France – Content Strategy Forum 2010 (April 15-16)

Dallas, Texas – Technical Communication Summit ’10 (May 2-5)

Stockholm, Sweden – User Assistance Europe (September 16-17)

Oxford, England – Technical Communication UK (September 21-23)

I look forward to seeing as many of our customers face to face as possible this year.

Cheers for now,

Mike

Slides from the TCUK 2009 Show

 Attendees have asked for the slides used in the MadCap Flare presentation at the TCUK 2009 show, so here they are. Be aware, this was a three hour session so the slide deck is a tad on the large side (about 3.2 MB). 

TCUK Flare Training

Enjoy,

Mike

CSS Webinars

For the past few months I have been running a series of webinars on Cascading Style Sheets (CSS). Several hundred people have participated but I am getting a bit overwhelmed by the email requests for the slides that I use.

I am happy to share, but thought it would be easier for everyone if I just made them available here as downloads rather than clogging up email inboxes.

Here are the links for the slide decks:

Part 1 – CSS Overview

Part 2 – CSS Fonts and Beyond

Part 3 – CSS and Images

Part 4: (to be posted after the live presentation)

Part 5: (to be posted after the live presentation)

Part 6: (to be posted after the live presentation)

If you would like to see a recording of one of the presentations or if you would like to sign up to participate live in the upcoming webinars then you can do so on our web site:

http://www.madcapsoftware.com/demos/webinars.aspx

Cheers,

-Mike

MadCap Mike in U.K. in September

On the road again…

I will be travelling around England for a couple of weeks in September for a Flare training class in London, the UA Europe trade show in Cardiff, and the Technical Communication UK show in Nottingham. My schedule is pretty full however, if anyone wants the chance to meet up with me at some point then send me an email direct at mhamilton at madcapsoftware dot com. The dates are a little flexible but I should be in the London area from Sept. 12-16 and Sept. 25, in Cardiff Sept. 17-19, and in Nottingham Sept. 22-24.

If you want to ask questions, make feature requests, talk about the weather, or lift a pint togethor, let me know and we might just be able to get our paths to cross while I am in country.

Cheers,

Mike

Flare V5 and Blaze V2 are officially available

As of this morning the latest releases of both Flare and Blaze are now out. New content on the web site, the download and trial version links have been updated, and our email engine is working non-stop sending out download/upgrade links to our maintenance customers. The short, overview list of what is new:

• Seamless DITA Support — no Open Toolkit, no Java development required!
  • Import DITA Maps and documents
    • Single/Multiple DITA file import
    • Conversion Styles Wizard for full conversion control
    • Preservation of image maps, CSH, tables, lists and more
    • Relationship Tables maintained
    • Single-source DITA projects to print and web
  • DITA Single-sourcing and Export
    • Generate DITA from existing Flare projects
    • Specify topic output types using Topic Properties
    • Publish DITA content in any other output type such as Microsoft® XPS and Word™, Adobe® PDF and FrameMaker®, WebHelp, etc.
• Built-in Relationship table support for all Flare content
• New text editor with support for line numbering, color coding and more
• Automatic Thumbnail image support
• Enhanced cross-product integration with support for Mimic and Capture condition tags
• Advanced Global Project Linking with condition tag support for project files
• Enhanced JPEG compression and PDF Support
• Text Redaction — conceal sensitive information from a document before distribution

Much more detail can be found:

Flare – http://madcapsoftware.com/products/flare/whatsnew.aspx

Blaze – http://madcapsoftware.com/products/blaze/whatsnew.aspx 

Also, for those interested, over the next month or so I will be doing some special live web demos that focus specifically on the new functionality in this release. To sign up just hop on over to our demos page at
http://madcapsoftware.com/demos/product.aspx and by the time you read this, there will be a new category of demos specifically for What’s New sessions.

There has already been some public comment on the new release as well, for an early review check out a blog entry posted by Paul Pehrson at http://blog.paulpehrson.com/2009/06/03/pre-release-review-of-flare-v5/ .

Cheers,

Mike

Microsoft Chooses MadCap Flare

Boy, the title says it all!

While I am always pleased when we add new customers, publish new case studies, and win awards, when a name like Microsoft is involved I have to admit to grinning ear to ear. The Microsoft Health Solutions Group has been using Flare and are so happy with it that they agreed to publish a case study with us.

Now, case studies are nothing new (we have many of them available) so what makes this one so different? Any time we can partner with Microsoft it is a cause for celebration.

-Mike

Adding Non-scrolling Regions to Flare Topics

Something must be going around as I have suddenly received several requests for adding non-scrolling regions to topics in WebHelp. If you are not familiar with non-scrolling regions they date back to the days of volcanoes, dinosaurs, and the Microsoft Winhelp format circa Windows 3 and Windows 95.  

The non-scrolling region was an area at the top of every topic where the topic title was displayed and then the topic itself scrolled under the title. The nice bit is that this ensured that the topic title was always visible. When Microsoft moved on and developed the Microsoft HTML Help format they did not include any methods for including the non-scrolling region and adopted more of a web-style interface. Many cried, shrieked, and rent their clothing longing for the beloved non-scrolling region, but alas it was gone…at least, for a while.

Now fast forward to modern Cascading Style Sheets (CSS) capabilities and you once again can get your non-scrolling regions back! To build a non-scrolling region in Flare we will be updating three styles in the project style sheet. No code, no script, no digging around with Notepad, just some simple style sheet changes.

For this exercise I will assume that the project is already using a Flare Master Page to render breadcrumb trails at the top of every topic, and that we want to keep those breadcrumb trails as part of the non-scrolling region. To accomplish this we will be updating the following styles:

H1, or a customization thereof
MadCap|Breadcrumbs Proxy
Body

To start out, we will modify our H1 style. If you have used H1 styles only at the top of topics then you could just change the attributes for this style directly. However, if you have used H1 styles in other locations then you may want to create a custom H1 style for more control. In this example I created a style class called H1.ns, ns for non-scrolling. Once I had this custom style I applied the following attributes.

background color – Choose the color you want for your non-scrolling region
border-bottom – Choose the color you want for the line under your non-scrolling region
left – Set the distance from the left edge of the browser window. This should be 0.
margin – Distance to the edge of the browser window, again, should be 0.
padding – Distance from edge of the block to the actual content, adjust to style requirements
position – This is the critical piece, it must be set to “fixed”.
right – The opposite of left. Should be 0.
top – Distance to the top of the browser window. If you are not using breadcrumbs then 0, otherwise enough space to clear the breadcrumbs.
width – Set to 100% to make sure that your non-scrolling region fills the width of the page.

My sample settings looked like this in Flare: 

Heading 1 style adjustments

Our heading 1 is now ready to act as a non-scrolling region. However, we need to make sure that our breadcrumbs act in a similar fashion. We will make adjustments to the same style attributes as we did for our heading 1, but with some minor variations so that the breadcrumbs will render above the heading 1 text. The values that I used for the breadcrumbs proxy are:

Breadcrumb style settings

Finally we need to make one minor adjustment to the body element in our style sheet. We need to increase the margin-top attribute to make sure that none of our topic text ends up hidden behind our non-scrolling region. In this example a value of 50px worked well, but adjust as necessary.

Body style adjustment

That was all that it took! Adjusting three styles and the result was a WebHelp system where the breadcrumbs information and the heading 1 of every topic was in a gray box at the top of the page…

 

…and when you scroll the topic slides under the non-scrolling header region.

 

For those who want to add non-scrolling capabilities to your own projects use these values as a starting point, but experiment and get the look and feel that best fits your needs.

Cheers!

Mike

MadCap Software Wins Red Herring Global 100 Award

What a way to start off the New Year!

MadCap Software has been chosen by Red Herring as one of the most important 100 young companies in the world to watch. What is really special about this award is that it is not industry specific, but includes every industry across the board. Many of the winners were focused on cutting edge technologies from developing alternative energy products, to bioscience, to communications, and more. To make this list the staff at Red Herring definitely saw some industry leading work coming out of the MadCap Software dev labs.

From the Red Herring site:

“For 10 years, Red Herring’s editorial team has diligently surveyed entrepreneurship around the globe. Technology industry executives, investors, and observers have regarded the Red Herring 100 lists as an invaluable instrument to discover and advocate the promising startups that will lead the next wave of disruption and innovation.

Past award winners include Google, Yahoo!, Skype, Netscape, Salesforce.com, and YouTube.

Red Herring Global is the culmination of a year’s work of scouring thousands of privately held companies from around the world. During this time we have meticulously selected 1200 of the top companies from Europe, North America, and Asia. To end the year with a bang, the Global Top 100 will be chosen from this pool of companies and then announced to the world…”.

The Red Herring site can be found here:
http://www.herringevents.com/global08/redherring100.html

The MadCap Software press release about it is here:
http://www.madcapsoftware.com/company/presscenter/pr20090121.aspx

To wrap this post up I also have to thank the thousands of MadCap MVPs, MadCap trainers, MadCap consultants, loyal customers, fans, users, beta testers, groupies, and even stone throwers. It has been the community feedback that has helped us to grow and define what goes into our products.

Cheers,
Mike Hamilton

No More Massive Downloads

Up to this point whenever we here at MadCap Software have rolled out an update to one of our software products it has pretty much been a complete reinstall of the product. This has meant some pretty significant download sizes, download times, install times, etc. Well, we have a new trick up our sleeve.

For those who downloaded the new versions of Flare / Blaze last week some new technology was included. This now allows us to do incremental updates without the need for a massive download and complete reinstall. This went into practice for the first time yesterday. We rolled out a patch for Flare / Blaze and the download was under 512 kb.

Yesterday morning I opened Flare and I was prompted to download the patch. The download took less than a minute and the update/install about the same. This should open the door for us to be able to be even more responsive with updates and fixes. We no longer will have to wait to roll a bunch of fixes up into a massive download and the users will no longer have to tie up their machines with heavy downloads, it should make for a much better experience for all. So the next time Flare or Blaze prompts you that an update is available, you don’t have to groan any more.

Mike